The Newcomer Settlement Program (NSP) can help you find information on health care, schools, housing, banking, employment and much more. These services are open to newcomers, including Canadian citizens and refugee claimants.

Community counselling and support services

Settling in a new country can be a stressful experience for a family. Counseling or therapy can help many families who are having difficulties. The following organizations offer family counseling in Peel Region:

Mississauga

Catholic Crosscultural Services

  • 3660 Hurontaio St., 7th floor
  • Mississauga, ON L5B 3C4
  • Tel: 905-273-4140
  • map ]

Catholic Family Services

  • 10 Kingsbridge Garden Circle Unit 400
  • Mississauga, ON L5R 3K6
  • Tel: 905-897-1644
  • map ]

Dixie Bloor Neighbourhood Services Centre

  • 3650 Dixie Rd, Unit 103
  • Mississauga, ON L4Y 3V9
  • Tel: 905-629-1873
  • map ]

Family Services of Peel - Malton

  • 6870 Goreway Dr., Unit 201
  • Mississauga, ON L4V 1P1
  • Tel: 905-453-5775
  • You must call the intake office to schedule an appointment beforehand
  • map ]

Family Services of Peel - Mississauga

  • 151 City Centre Dr., Suite 501
  • Mississauga, ON L5B 1M7
  • Tel: 905-270-2250
  • Must call the intake office to schedule an appointment beforehand 905-453-5775
  • [ map ]

Indus Community Services

  • 3038 Hurontario Str., Suite 206
  • Mississauga, ON L5B 3B9
  • Tel: 905-275-2369
  • [ map ]

Malton Neighbourhood Services

  • 3540 Morning Star Dr,
  • Mississauga, ON L4T 1Y2
  • Tel: 905-677-6270
  • [ map ]

Salvation Army Women's Counselling Services

  • 2460 The Collegeway
  • Mississauga, ON L5L1V3
  • Tel: 905-820-8984
  • [ map ]

Brampton

African Community Services of Peel

  • 20 Nelson St W, Suite 302
  • Brampton, ON L6X 2M5
  • Tel: 905-460-9514
  • [ map ]

Catholic Crosscultural Services

  • 8 Nelson St. W, Suite 302
  • Brampton, ON L6X 4J2
  • Tel: 905-457-7740
  • [ map ]

Catholic Family Services

  • 60 West Drive, Suite 201
  • Brampton, ON L6T 3T6
  • Tel: 905-450-1608
  • [ map ]

Family Services of Peel

  • 60 West Drive, Suite 209
  • Brampton, ON L6T 3T6
  • Tel: 905-453-5775
  • Must call the intake office to schedule an appointment beforehand 905-453-5775
  • [ map ]

Muslim Community Services

  • 150 Central Park Dr., Suite 107
  • Brampton, ON L6T 2T9
  • Tel: 905-790-1910
  • [ map ]

Caledon

Caledon Community Services

  • 18 King St. E, Upper Level
  • Caledon, ON L7E 1E8
  • Tel: 905-584-9460
  • [ map ]

Peel Public Health

  • Call Centre and Resource Centre
  • Tel: 905-799-7700 or 905-791-7800

Emergency services and non-emergency services

When you have an emergency, you can telephone 9-1-1 free of charge. 9-1-1 will connect you to an ambulance, police or fire services to help you. You can dial 9-1-1 free from your home phone, cell phone or any public payphone.

What is an emergency?

An emergency is any situation where people are not safe and/or property is at risk and you need help immediately.

Examples of 9-1-1 emergencies are:

  • Fire
  • A crime in progress
  • Immediate medical issues

For more information about how to use 9-1-1, visit the Peel Region or Settlement.org.

Multi-lingual 9-1-1 Service

If you do not speak English, translation services for over 140 languages are available through 9-1-1. Ask for service in your language if you cannot explain the situation in English, or if you cannot understand the call-taker.

Ambulance

Peel Region Paramedic Services provides ambulance service. If you have to take an ambulance to a hospital, you must pay a small fee.

Fire

Fire services for Peel Region are provided by:

Police

Peel Regional Police provides police services for Peel Region.

Non-Emergency Services

211, 311 and 411 are non-emergency numbers that you can call for local information.

211

Call 2-1-1 for information and referral to community and social services. 211 is free, confidential, multilingual and available 24-hours a day.

311

Call 3-1-1 for information about municipal programs and services. 311 is free, multilingual and available during business hours. 311 is available in Peel Region (Mississauga and Brampton)

411

Call 4-1-1 for phone numbers and addresses for people and businesses. 411 is not free. The cost depends on your phone provider.

Employment services

Employment Ontario is a service of the Government of Ontario that offers a full range of employment services in a one-stop shop. Services include:

  • An assessment of your skills and experience
  • Developing effective job search strategies including resume preparation
  • Information about different careers and occupations
  • Local labour market, employment and training opportunities
  • Information about other community services and support.

The services are free

These services are free and can provide information on how to get a licence for your profession. You can also take part in special training programs and/or work experience that help you start a new career in Ontario. 

Individualized assistance and support

A service counsellor will determine whether you need more individualized assistance and support to help you:

  • develop your career and set goals;
  • assess your skills and interests; and
  • prepare you for interviews and employment. 

Use our tipsheet to learn what you can expect when you visit an employment centre.

Mississauga

ACCES Employment

  • 151 City Centre Dr, Suite 600
  • Mississauga, ON L5B 1M7
  • Tel: 905-361-2522
  • [ map ]

Centre for Education and Training (Malton Services)

  • 7420 Airport Road, Suite 104
  • Mississauga, ON L4T 4E5
  • Tel: 905-677-0007
  • For long distance calls: 1-800-668-1179
  • [ map ]

Centre for Education and Training (Mississauga Services)

  • 50 Burnhamthorpe Road West, Suite 300
  • Mississauga, ON L5B 3C2
  • Tel: 905-949-0049 ext. 2040
  • [ map ]

The Centre for Skills Development & Training (Clarkson)

  • The Sheridan Centre Plaza, Lower level
  • Unit 1200, 2225 Erin Mills Parkway
  • Mississauga, ON, L5K 1T9
  • Tel: 905-855-6933 ext. 101
  • [ map ]

College Boreal (provides services in French)

  • 50 Burnhamthrope Rd W, Suite 300
  • Mississauga, ON L5B 3C2
  • Tel: 905-306-1562
  • [ map ]

COSTI Employment Services

  • 6750 Winston Churchill Blvd, Unit 8A
  • Mississauga, ON L5N 4C4
  • Tel: 905-567-0482
  • [ map ]

Dixie Bloor Neighbourhood Centre

  • 3650 Dixie Rd, Unit 103
  • Mississauga, ON L4Y 3V9
  • Tel: 905-629-1873
  • [ map ]

Family Services of Peel

  • 640 Eglinton Ave W, Suite 201
  • Mississauga, ON L5R 3V2
  • Tel: 905-366-0322
  • [ map ]

Job Skills

  • 55 City Centre Dr, Suite 701
  • Mississauga, ON L5B 1M3
  • Tel: 905-270-2824
  • [ map ]

Next-Steps Employment Centre (Dixie-Dundas)

  • 1225 Dundas St E, Unit 14A
  • Mississauga, ON L4Y 2C5
  • Tel: 905-896-2233
  • [ map ]

Next-Steps Employment Centre (Mississauga Meadowvale)

  • 6435 Erin Mills Parkway, Unit C-03
  • Battleford Centre, Mississauga, ON L5N 4H4
  • Tel: 905-814-8406
  • [ map ]

Peel Career Assessment Services

  • 975 Meyerside Dr
  • Mississauga, ON L5T 1P9
  • Tel: 905-670-1967
  • [ map ]

VPI Mississauga Assessment Centre (Erindale Corporate Centre)

  • 1290 Central Parkway W, Suite 210
  • Mississauga, ON L5C 4R3
  • Tel: 905-270-8710
  • [ map ]

YMCA of the GTA

  • 151 City Centre Dr, Suite 800
  • Mississauga, ON L5B 1M7
  • Tel: 905-276-9322
  • [ map ]

Brampton

ACCES Employment

  • 44 Peel Centre Drive, Suite 201
  • Brampton, ON L6T 4B5
  • Tel: 905-454-2316
  • [ map ]

Centre for Education and Training (Hurontario)

  • 7700 Hurontario St, Unit 601, Suite 100
  • Brampton, ON L6W 4K6
  • Tel: 905-457-4747 ext. 3300
  • [ map ]

Centre for Education and Training (Queen)

  • 263 Queen St E, Unit 14
  • Brampton, ON L6W 4K6
  • Tel: 905-595-0722 ext. 4012
  • [ map ]

COSTI

  • 10 Gillingham Dr, Suite 300
  • Brampton, ON L6X 5A5
  • Tel: 905-459-8855
  • [ map ]

Humber Community Employment Services

  • 1 Bartley Bull Parkway, 2nd Floor, Suite 12
  • Brampton, ON L6W 3T7
  • Tel: 905-455-4073
  • [ map ]

Job Skills

  • 50 Sunnyvale Gate, Unit 12
  • Brampton, ON L6S 0C4
  • Tel: 905-453-7896
  • [ map ]

John Howard Society of Peel-Halton-Dufferin

  • 134 Main St N
  • Brampton, ON L6V 1N8
  • Tel: 905-459-0111
  • [ map ]

Sheridan Community Employment Services

  • 71 West Dr, Unit 29
  • Brampton, ON L6T 5E2
  • Tel: 905-459-7533 ext. 5235
  • [ map ]

Caledon

Caledon Community Services

  • 18 King St E, Upper Level
  • Caledon, ON ON L7E 1E8
  • Tel: 905-584-2300
  • (will also provide a visiting service as needed in Caledon)
  • [ map ]

Language assessment centres

There are 4 language assessment centres in Peel and they all offer assessments in English and French:

Mississauga

Community Door, Sussex Centre

  • 50 Burnhamthorpe Rd W, Suite 300
  • Mississauga, ON L5B 3C2
  • Tel: 905-949-0049 ext. 1369
  • [ map ]

Malton

  • 7420 Airport Rd, Suite 102
  • Mississauga, ON, L4T 4E5
  • Tel: 905-677-0007, Press 1
  • [ map ]

Brampton

Community Door, Brampton City South

  • 7700 Hurontario St N, Unit 601
  • Brampton, ON L6Y 4M3
  • Tel: 905-457-4747 ext. 3025
  • [ map ]

Brampton East

  • 263 Queen St E, Unit 14
  • Brampton, ON L6W 4K6
  • Tel: 905-595-0722 ext. 4101
  • [ map ]

Peel newcomer information centres

The Peel Newcomer Information Centres (NIC) can help you with your transition to new life in Canada. At each NIC location, the friendly, multilingual staff will provide you with up-to-date information and can refer you to various programs and services in Peel Region.

The centres are usually open Monday - Friday 9 a.m. - 4 p.m. and appointments are not necessary. They may also have libraries and computer labs for your use.

Moreover, the Virtual Newcomer Information Centres (VNIC) provides broad online services including Employment Counselling, Settlement Information and access to Self-Serve Resource Centre for permanent residents and convention refugees.

 Mississauga

Malton Newcomer Information Centre

  • 7420 Airport Rd, Suite 102
  • Mississauga, ON, L4T 4E5
  • Tel: 905-677-0007
  • [ map ]

Mississauga Newcomer Information Centre

  • Sussex Centre
  • 50 Burnhamthorpe Rd W, Suite 300
  • Mississauga, ON L5B 3C2
  • Tel: 905-279 0024 ext 1266
  • [ map ]

Brampton

Brampton East Newcomer Information Centre

  • 263 Queen St E, Unit 14
  • Brampton, ON L6W 4K6
  • Tel: 905-595-0722 ext 4000
  • [ map ]

Brampton South Newcomer Information Centre

  • 7700 Hurontario St, Unit 601, Suite 100
  • Brampton, ON L6Y 4M3
  • Tel: 905-457-4747 ext. 3013
  • [ map ]

Starting school

The Peel District School Board has Welcome Centres, and Dufferin-Peel Catholic District School Board has Newcomer Reception and Assessment Centres in Brampton and Mississauga; to welcome your family to Peel and get your children registered for school. There is no fee for registration.

Find your nearest school

To find the nearest locations, visit our Community Services Map.

Refugee services

Mississauga

ACCES Employment

  • 151 City Centre Dr, Suite 600
  • Mississauga, ON L5B 1M7
  • Tel: 905-361-2522
  • [ map ]

Afghan Women's Organization

  • 3050 Confederation Parkway N, Mezzanine 1
  • Mississauga, ON L5B 3Z6
  • Tel: 905-279-3679
  • [ map ]

Dixie Bloor Neighbourhood Services Centre

  • 3650 Dixie Rd, Unit 103
  • Mississauga, ON L4Y 3V9
  • Tel: 905-629-1873
  • [ map ]

Newcomer Centre of Peel

  • 165 Dundas St W, Suite 116
  • Mississauga, ON L5B 2N6
  • Tel: 905-306 0577, 905-306-1275
  • [ map ]

Peel District School Board (We Welcome the World Centres)

  • 5650 Hurontario Street,
  • Mississuaga, ON L5R 1C6
  • Tel: 905-890-1010 Ext 2437
  • [ map ]

Peel Multicultural Council

  • 6630 Turner Valley Rd
  • Mississauga, ON L5N 2P1
  • Tel: 905-819-1144
  • [ map ]

Punjabi Community Health Services

  • 2980 Drew Rd, Unit 241
  • Mississauga, ON L4T 0A7
  • Tel: 905-677-0889
  • [map]

Sheridan College

  • 4180 Duke of York Blvd
  • Mississauga, ON L5B 0G5
  • Tel: 905-845-9430
  • [ map ]

Brampton

ACCES Employment

  • 44 Peel Centre Dr, Suite 201
  • Brampton, ON L6T 4B5
  • Tel: 905-454-2316
  • [ map ]

Brampton Multicultural Community Centre

  • 197 County Court Blvd, Suite 303
  • Brampton, ON L6W 4P6
  • Tel: 905-790-8482
  • [ map ]

Punjabi Community Health Services

  • 50 Sunny Meadow Blvd., Unit 201
  • Brampton, ON L6R 1X5
  • Tel: 905-677-0889
  • [ map ]

Sheridan College

  • 7899 McLaughlin Rd
  • Brampton, ON L6Y 5H9
  • Tel: 905-459-7533 Ext. 8101
  • [ map ]

YMCA of Greater Toronto

  • 20 Union Street
  • Brampton, ON, L6V 1R2
  • Tel: 905-451-9622
  • [ map ]

Settlement services

Settlement service organizations help newcomers adjust to a new life in Canada. They provide culturally sensitive programs and services in many languages and help you with all your needs during the process of settling into your new community.

Free and confidential

Settlement services are free, offered in many languages other than English (some centres have French speaking staff) and are always confidential. Some of the organizations may offer support services such as childminding and transportation assistance.

Mississauga

ACCES Employment

  • 151 City Centre Dr, Suite 600
  • Mississauga, ON L5B1M7
  • Tel: 905-361 2522
  • [ map ]

Afghan Women's Organization

  • 3050 Confederation Parkway N, Mezzanine 1
  • Mississauga, ON L5B 3Z6
  • Tel: 905-279-3679
  • [ map ]

Brampton Multicultural Community Centre

  • 4120 Ridgeway Dr, Unit 42
  • Mississauga, ON L5L 5S9
  • Tel: 905-828-1328
  • [ map ]

Catholic Crosscultural Services

  • 3660 Hurontaio St, 7th floor
  • Mississauga, ON L5B 3C4
  • Tel: 905-273-4140
  • [ map ]

Chinese Association of Mississauga

  • 1177 Central Parkway W, Unit 16, Golden Square Centre
  • Mississauga, ON L5C 4P3
  • Tel: 905-275-8558
  • [ map ]

Dixie Bloor Neighbourhood Services Centre

  • 3650 Dixie Rd, Unit 103
  • Mississauga, ON L4Y 3V9
  • Tel: 905-629-1873
  • [ map ]

Indus Community Services

  • 3038 Hurontario St, Suite 206
  • Mississauga, ON L5B 3B9
  • Tel: 905-275-2369
  • [ map ]

Malton Neighbourhood Services

  • 3540 Morning Star Dr,
  • Mississauga, ON L4T 1Y2
  • Tel: 905-677-6270
  • [ map ]

Muslim Community Services

  • 4120 Ridgeway Dr, Unit 43
  • Mississauga, ON L5L 5S9
  • Tel: 905- 828-2001
  • [ map ]

Newcomer Centre of Peel

  • 165 Dundas St W, Suite 116
  • Mississauga, ON L5B 2N6
  • Tel: 905-306 0577, 905-306-1275
  • [ map ]

Peel Career Assessment Services

  • 975 Meyerside Dr
  • Mississauga, ON L5T 1P9
  • Tel: 905-670-1967
  • [ map ]

Peel Multicultural Council

  • 6630 Turner Valley Rd
  • Mississauga, ON L5N 2P1
  • Tel: 905-819-1144
  • [ map ]

Polycultural Immigrant and Community Services

  • Sheridan Centre
  • 2225 Erin Mills Parkway, Lower Level
  • Mississauga, ON L5K 1T9
  • Tel: 905-403-8860
  • [ map ]

Punjabi Community Health Services

  • 2980 Drew Rd, Unit 241
  • Mississauga, ON L4T 0A7
  • Tel: 905-677-0889
  • [ map ]

The Canadian Hearing Society

  • 2227 South Millway, Suite 300
  • Mississauga, ON L5L 3R6
  • Tel: 905-608-0271
  • [ map ]

The Cross-Cultural Community Services Association (TCCSA)

  • 720 Burnhamthorpe Rd W, Unit 2
  • Mississauga, ON L5C 3G1
  • Tel: 905-615-9500
  • [ map ]

Vietnamese Community Centre of Mississauga

  • 600 Lakeshore Rd E
  • Mississauga, ON L5G 1J4
  • Tel: 905-891-3825
  • [ map ]

Brampton

ACCES Employment

  • 44 Peel Centre Dr, Suite 201
  • Brampton, ON L6T 4B5
  • Tel: 905-454-2316
  • [ map ]

Brampton Multicultural Community Centre

  • 197 County Court Blvd, Suite 303
  • Brampton, ON L6W 4P6
  • Tel: 905-790-8482
  • [ map ]

Brampton Multicultural Community Centre

  • 150 Central Park Dr, Suite 107
  • Brampton, ON L6T 2T9
  • Tel: 905-790-8482
  • [ map ]

Catholic Crosscultural Services

  • 8 Nelson St W, Suite 302
  • Brampton, ON L6X 4J2
  • Tel: 905-457-7740
  • [ map ]

COSTI Immigrant Services

  • Centennial Mall
  • 227 Vodden St E, Unit 3
  • Brampton, ON L6V 3E7
  • Tel: 905-459-6700
  • [ map ]

Indus Community Services

  • 180B Sandalwood Pkwy E, Suite 3000
  • Brampton, ON L6Z 4N2
  • Tel: 905-840-6666
  • [ map ]

Indus Community Services

  • 21 Regan Rd, Unit H & I
  • Brampton, ON L7A 1C5
  • Tel: 905-459-4776
  • [ map ]

Malton Neighbourhood Services

  • 3975 Cottrelle Blvd
  • Units 8, 9, 10
  • Brampton, ON L6P 2P9
  • Tel: 905-794-7111
  • [ map ]

Muslim Community Services

  • 150 Central Park Drive Suite 304
  • Brampton, ON L6T 29
  • Tel: 905-790-1910
  • [map]

Punjabi Community Health Services

  • 50 Sunny Meadow Blvd., Unit 201
  • Brampton, ON L6R 1X5
  • Tel: 905-677-0889
  • [ map ]

Sheridan College

  • 7899 McLaughlin Rd
  • Brampton, ON L6Y 5H9
  • Tel: 905-459-7533 Ext. 8101
  • [ map ]

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