Newcomer Services in Peel Region

The Newcomer Settlement Program (NSP) can help you find information on health care, schools, housing, banking, employment and much more. These services are open to newcomers, including Canadian citizens and refugee claimants.

Community counselling and support services

Settling in a new country can be a stressful experience for a family. Counseling or therapy can help many families who are having difficulties. The following organizations offer family counseling in Peel Region:

Mississauga

Catholic Crosscultural Services

3660 Hurontaio St., 7th floor
Mississauga, ON L5B 3C4
Tel: 905-273-4140
[ map ]

Catholic Family Services

10 Kingsbridge Garden Circle Unit 400
Mississauga, ON L5R 3K6
Tel: 905-897-1644
[ map ]

Dixie Bloor Neighbourhood Services Centre

3650 Dixie Rd, Unit 103
Mississauga, ON L4Y 3V9
Tel: 905-629-1873
[ map ]

Family Services of Peel - Malton

6870 Goreway Dr., Unit 201
Mississauga, ON L4V 1P1
Tel: 905-453-5775
You must call the intake office to schedule an appointment beforehand
[ map ]

Family Services of Peel - Mississauga

151 City Centre Dr., Suite 501
Mississauga, ON L5B 1M7
Tel: 905-270-2250
Must call the intake office to schedule an appointment beforehand 905-453-5775
[ map ]

Indus Community Services

3038 Hurontario Str., Suite 206
Mississauga, ON L5B 3B9
Tel: 905-275-2369
[ map ]

Malton Neighbourhood Services

3540 Morning Star Dr,
Mississauga, ON L4T 1Y2
Tel: 905-677-6270
[ map ]

Salvation Army Women's Counselling Services

2460 The Collegeway
Mississauga, ON L5L1V3
Tel: 905-820-8984
[ map ]

Brampton

African Community Services of Peel

20 Nelson St W, Suite 302
Brampton, ON L6X 2M5
Tel: 905-460-9514
[ map ]

Catholic Crosscultural Services

8 Nelson St. W, Suite 302
Brampton, ON L6X 4J2
Tel: 905-457-7740
[ map ]

Catholic Family Services

60 West Drive, Suite 201
Brampton, ON L6T 3T6
Tel: 905-450-1608
[ map ]

Family Services of Peel

60 West Drive, Suite 209
Brampton, ON L6T 3T6
Tel: 905-453-5775
Must call the intake office to schedule an appointment beforehand 905-453-5775
[ map ]

Muslim Community Services

150 Central Park Dr., Suite 107
Brampton, ON L6T 2T9
Tel: 905-790-1910
[ map ]

Caledon

Caledon Community Services

18 King St. E, Upper Level
Caledon, ON L7E 1E8
Tel: 905-584-9460
[ map ]

Peel Public Health

Call Centre and Resource Centre
Tel: 905-799-7700 or 905-791-7800

Emergency services and non-emergency services

When you have an emergency, you can telephone 9-1-1 free of charge. 9-1-1 will connect you to an ambulance, police or fire services to help you. You can dial 9-1-1 free from your home phone, cell phone or any public payphone.

What is an emergency?

An emergency is any situation where people are not safe and/or property is at risk and you need help immediately.

Examples of 9-1-1 emergencies are:

Fire
A crime in progress
Immediate medical issues

For more information about how to use 9-1-1, visit the Peel Region or Settlement.org.

Multi-lingual 9-1-1 Service

If you do not speak English, translation services for over 140 languages are available through 9-1-1. Ask for service in your language if you cannot explain the situation in English, or if you cannot understand the call-taker.

Ambulance

Peel Region Paramedic Services provides ambulance service. If you have to take an ambulance to a hospital, you must pay a small fee.

Fire

Fire services for Peel Region are provided by:

Police

Peel Regional Police provides police services for Peel Region.

Non-Emergency Services

211, 311 and 411 are non-emergency numbers that you can call for local information.

211

Call 2-1-1 for information and referral to community and social services. 211 is free, confidential, multilingual and available 24-hours a day.

311

Call 3-1-1 for information about municipal programs and services. 311 is free, multilingual and available during business hours. 311 is available in Peel Region (Mississauga and Brampton)

411

Call 4-1-1 for phone numbers and addresses for people and businesses. 411 is not free. The cost depends on your phone provider.

Employment services

Employment Ontario is a service of the Government of Ontario that offers a full range of employment services in a one-stop shop. Services include:

An assessment of your skills and experience
Developing effective job search strategies including resume preparation
Information about different careers and occupations
Local labour market, employment and training opportunities
Information about other community services and support.

The services are free

These services are free and can provide information on how to get a licence for your profession. You can also take part in special training programs and/or work experience that help you start a new career in Ontario.

Individualized assistance and support

A service counsellor will determine whether you need more individualized assistance and support to help you:

develop your career and set goals;
assess your skills and interests; and
prepare you for interviews and employment.

Use our tipsheet to learn what you can expect when you visit an employment centre.

Mississauga

ACCES Employment

151 City Centre Dr, Suite 600
Mississauga, ON L5B 1M7
Tel: 905-361-2522
[ map ]

Centre for Education and Training (Malton Services)

7420 Airport Road, Suite 104
Mississauga, ON L4T 4E5
Tel: 905-677-0007
For long distance calls: 1-800-668-1179
[ map ]

Centre for Education and Training (Mississauga Services)

50 Burnhamthorpe Road West, Suite 300
Mississauga, ON L5B 3C2
Tel: 905-949-0049 ext. 2040
[ map ]

The Centre for Skills Development & Training (Clarkson)

The Sheridan Centre Plaza, Lower level
Unit 1200, 2225 Erin Mills Parkway
Mississauga, ON, L5K 1T9
Tel: 905-855-6933 ext. 101
[ map ]

College Boreal (provides services in French)

50 Burnhamthrope Rd W, Suite 300
Mississauga, ON L5B 3C2
Tel: 905-306-1562
[ map ]

COSTI Employment Services

6750 Winston Churchill Blvd, Unit 8A
Mississauga, ON L5N 4C4
Tel: 905-567-0482
[ map ]

Dixie Bloor Neighbourhood Centre

3650 Dixie Rd, Unit 103
Mississauga, ON L4Y 3V9
Tel: 905-629-1873
[ map ]

Family Services of Peel

640 Eglinton Ave W, Suite 201
Mississauga, ON L5R 3V2
Tel: 905-366-0322
[ map ]

Job Skills

55 City Centre Dr, Suite 701
Mississauga, ON L5B 1M3
Tel: 905-270-2824
[ map ]

Next-Steps Employment Centre (Dixie-Dundas)

1225 Dundas St E, Unit 14A
Mississauga, ON L4Y 2C5
Tel: 905-896-2233
[ map ]

Next-Steps Employment Centre (Mississauga Meadowvale)

6435 Erin Mills Parkway, Unit C-03
Battleford Centre, Mississauga, ON L5N 4H4
Tel: 905-814-8406
[ map ]

Peel Career Assessment Services

975 Meyerside Dr
Mississauga, ON L5T 1P9
Tel: 905-670-1967
[ map ]

VPI Working Solutions

1290 Central Parkway W, Suite 210
Mississauga, ON L5C 4R3
Tel: 905-270-8710
[ map ]

YMCA of the GTA

151 City Centre Dr, Suite 800
Mississauga, ON L5B 1M7
Tel: 905-276-9322
[ map ]

Brampton

ACCES Employment

44 Peel Centre Drive, Suite 201
Brampton, ON L6T 4B5
Tel: 905-454-2316
[ map ]

Centre for Education and Training (Hurontario)

7700 Hurontario St, Unit 601, Suite 100
Brampton, ON L6W 4K6
Tel: 905-457-4747 ext. 3300
[ map ]

Centre for Education and Training (Queen)

263 Queen St E, Unit 14
Brampton, ON L6W 4K6
Tel: 905-595-0722 ext. 4012
[ map ]

COSTI

10 Gillingham Dr, Suite 300
Brampton, ON L6X 5A5
Tel: 905-459-8855
[ map ]

Humber Community Employment Services

1 Bartley Bull Parkway, 2nd Floor, Suite 12
Brampton, ON L6W 3T7
Tel: 905-455-4073
[ map ]

Job Skills

50 Sunnyvale Gate, Unit 12
Brampton, ON L6S 0C4
Tel: 905-453-7896
[ map ]

John Howard Society of Peel-Halton-Dufferin

134 Main St N
Brampton, ON L6V 1N8
Tel: 905-459-0111
[ map ]

Sheridan Community Employment Services

71 West Dr, Unit 29
Brampton, ON L6T 5E2
Tel: 905-459-7533 ext. 5235
[ map ]

Caledon

Caledon Community Services

18 King St E, Upper Level
Caledon, ON ON L7E 1E8
Tel: 905-584-2300
(will also provide a visiting service as needed in Caledon)
[ map ]

Language assessment centres

There are 4 language assessment centres in Peel and they all offer assessments in English and French:

Mississauga

Community Door, Sussex Centre

50 Burnhamthorpe Rd W, Suite 300
Mississauga, ON L5B 3C2
Tel: 905-949-0049 ext. 1369
[ map ]

Malton

7420 Airport Rd, Suite 102
Mississauga, ON, L4T 4E5
Tel: 905-677-0007, Press 1
[ map ]

Brampton

Community Door, Brampton City South

7700 Hurontario St N, Unit 601
Brampton, ON L6Y 4M3
Tel: 905-457-4747 ext. 3025
[ map ]

Brampton East

263 Queen St E, Unit 14
Brampton, ON L6W 4K6
Tel: 905-595-0722 ext. 4101
[ map ]

Peel newcomer information centres

The Peel Newcomer Information Centres (NIC) can help you with your transition to new life in Canada. At each NIC location, the friendly, multilingual staff will provide you with up-to-date information and can refer you to various programs and services in Peel Region.

The centres are usually open Monday - Friday 9 a.m. - 4 p.m. and appointments are not necessary. They may also have libraries and computer labs for your use.

Moreover, the Virtual Newcomer Information Centres (VNIC) provides broad online services including Employment Counselling, Settlement Information and access to Self-Serve Resource Centre for permanent residents and convention refugees.

Mississauga

Malton Newcomer Information Centre

7420 Airport Rd, Suite 102
Mississauga, ON, L4T 4E5
Tel: 905-677-0007
[ map ]

Mississauga Newcomer Information Centre

Sussex Centre
50 Burnhamthorpe Rd W, Suite 300
Mississauga, ON L5B 3C2
Tel: 905-279 0024 ext 1266
[ map ]

Brampton

Brampton East Newcomer Information Centre

263 Queen St E, Unit 14
Brampton, ON L6W 4K6
Tel: 905-595-0722 ext 4000
[ map ]

Brampton South Newcomer Information Centre

7700 Hurontario St, Unit 601, Suite 100
Brampton, ON L6Y 4M3
Tel: 905-457-4747 ext. 3013
[ map ]

Starting school

The Peel District School Board has Welcome Centres, and Dufferin-Peel Catholic District School Board has Newcomer Reception and Assessment Centres in Brampton and Mississauga; to welcome your family to Peel and get your children registered for school. There is no fee for registration.

Find your nearest school

To find the nearest locations, visit our Community Services Map.

Refugee services

Mississauga

ACCES Employment

151 City Centre Dr, Suite 600
Mississauga, ON L5B 1M7
Tel: 905-361-2522
[ map ]

Afghan Women's Organization

3050 Confederation Parkway N, Mezzanine 1
Mississauga, ON L5B 3Z6
Tel: 905-279-3679
[ map ]

Dixie Bloor Neighbourhood Services Centre

3650 Dixie Rd, Unit 103
Mississauga, ON L4Y 3V9
Tel: 905-629-1873
[ map ]

Newcomer Centre of Peel

165 Dundas St W, Suite 116
Mississauga, ON L5B 2N6
Tel: 905-306 0577, 905-306-1275
[ map ]

Peel District School Board (We Welcome the World Centres)

5650 Hurontario Street,
Mississuaga, ON L5R 1C6
Tel: 905-890-1010 Ext 2437
[ map ]

Peel Multicultural Council

6630 Turner Valley Rd
Mississauga, ON L5N 2P1
Tel: 905-819-1144
[ map ]

Punjabi Community Health Services

2980 Drew Rd, Unit 241
Mississauga, ON L4T 0A7
Tel: 905-677-0889
[map]

Sheridan College

4180 Duke of York Blvd
Mississauga, ON L5B 0G5
Tel: 905-845-9430
[ map ]

Brampton

ACCES Employment

44 Peel Centre Dr, Suite 201
Brampton, ON L6T 4B5
Tel: 905-454-2316
[ map ]

Brampton Multicultural Community Centre

197 County Court Blvd, Suite 303
Brampton, ON L6W 4P6
Tel: 905-790-8482
[ map ]

Punjabi Community Health Services

50 Sunny Meadow Blvd., Unit 201
Brampton, ON L6R 1X5
Tel: 905-677-0889
[ map ]

Sheridan College

7899 McLaughlin Rd
Brampton, ON L6Y 5H9
Tel: 905-459-7533 Ext. 8101
[ map ]

YMCA of Greater Toronto

20 Union Street
Brampton, ON, L6V 1R2
Tel: 905-451-9622
[ map ]

Settlement services

Settlement service organizations help newcomers adjust to a new life in Canada. They provide culturally sensitive programs and services in many languages and help you with all your needs during the process of settling into your new community.

Free and confidential

Settlement services are free, offered in many languages other than English (some centres have French speaking staff) and are always confidential. Some of the organizations may offer support services such as childminding and transportation assistance.