The Newcomer Settlement Program (NSP) can help you find information on health care, schools, housing, banking, employment and much more. These services are open to newcomers, including Canadian citizens and refugee claimants.
Live in Mississauga? The Newcomer Guide to Health and Social Services for the City of Mississauga provides information on local services, including resources for mental health and addictions, women’s health and wellness, early childhood, older adults’ and seniors’ health, 2SLGBTQ+ health, and more (employment, housing, income support, etc.). The Guide is available in multiple languages: English | French | COMING SOON! Arabic | Urdu | Mandarin.
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The Government of Canada provides many services available through service providers across Canada. However, looking for the right settlement services for you and your family in a new country can be stressful. Compass to Connect is funded by IRCC to help you find services easily and connect with service providers from the comfort of your home. You will not need to visit service providers’ offices or their websites. Compass to Connect is already associated with the service provider organizations and will securely connect you with the service providers you choose. You can access over 60 IRCC-funded newcomer services from multiple service providers by visiting www.compasstoconnect.ca Choose your native language and location If you do not speak English or French, you can select organizations which speak your preferred language of service within your preferred location. Your information will be securely sent to service providers that you wish to work with. Compass to Connect will connect you with as many service providers as you wish, all at once. Services are free All services are IRCC funded and free to access by newcomers. More than 60 services available from services providers in the following categories:
Compass to Connect is an IRCC funded website ensuring newcomers find the services they need from suitable service providers. Safe and secure Eligible IRCC clients Permanent Residents of Canada, Protected Persons, Individuals pending verification, Convention refugees and Live-in Caregivers Create your profile and connect with service providers from anywhere! Visit www.compasstoconnect.ca for more information. |
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Community counselling and support services |
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Settling in a new country can be a stressful experience for a family. Counseling or therapy can help many families who are having difficulties. The following organizations offer family counseling in Peel Region: MississaugaCatholic Crosscultural Services
Dixie Bloor Neighbourhood Services Centre
Family Services of Peel - Malton
Family Services of Peel - Mississauga
Salvation Army Women's Counselling Services
BramptonAfrican Community Services of Peel
Catholic Crosscultural Services
Caledon
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Emergency services and non-emergency services |
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When you have an emergency, you can telephone 9-1-1 free of charge. 9-1-1 will connect you to an ambulance, police or fire services to help you. You can dial 9-1-1 free from your home phone, cell phone or any public payphone. What is an emergency?An emergency is any situation where people are not safe and/or property is at risk and you need help immediately. Examples of 9-1-1 emergencies are:
For more information about how to use 9-1-1, visit the Peel Region or Settlement.org. Multi-lingual 9-1-1 ServiceIf you do not speak English, translation services for over 140 languages are available through 9-1-1. Ask for service in your language if you cannot explain the situation in English, or if you cannot understand the call-taker. AmbulancePeel Region Paramedic Services provides ambulance service. If you have to take an ambulance to a hospital, you must pay a small fee. FireFire services for Peel Region are provided by: PolicePeel Regional Police provides police services for Peel Region. Non-Emergency Services211, 311 and 411 are non-emergency numbers that you can call for local information. 211Call 2-1-1 for information and referral to community and social services. 211 is free, confidential, multilingual and available 24-hours a day. 311Call 3-1-1 for information about municipal programs and services. 311 is free, multilingual and available during business hours. 311 is available in Peel Region (Mississauga and Brampton) 411Call 4-1-1 for phone numbers and addresses for people and businesses. 411 is not free. The cost depends on your phone provider. |
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Employment Ontario is a service of the Government of Ontario that offers a full range of employment services in a one-stop shop. Services include:
The services are freeThese services are free and can provide information on how to get a licence for your profession. You can also take part in special training programs and/or work experience that help you start a new career in Ontario. Individualized assistance and supportA service counsellor will determine whether you need more individualized assistance and support to help you:
Use our tipsheet to learn what you can expect when you visit an employment centre. Mississauga
The Centre for Skills Development & Training (Clarkson)
College Boreal (provides services in French)
Dixie Bloor Neighbourhood Centre
Next-Steps Employment Centre (Dixie-Dundas)
Next-Steps Employment Centre (Mississauga Meadowvale)
Peel Career Assessment Services
Brampton
Achēv - Brampton South
Achēv - Brampton East
Humber Community Employment Services
John Howard Society of Peel-Halton-Dufferin
Caledon
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There are 4 language assessment centres in Peel and they all offer assessments in English and French. Itinerant language assessments are also available in Caledon. MississaugaAchēv Language Assessment Services - Mississauga City Centre
Achēv Language Assessment Services - Malton
BramptonAchēv Language Assessment Services - Brampton South
Achēv Language Assessment Services - Brampton East
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The Peel Newcomer Information Centres (NIC) can help you with your transition to new life in Canada. At each NIC location, the friendly, multilingual staff will provide you with up-to-date information and can refer you to various programs and services in Peel Region. The centres are usually open Monday - Friday 9 a.m. - 4 p.m. and appointments are not necessary. They may also have libraries and computer labs for your use. Moreover, the Virtual Newcomer Information Centres (VNIC) provides broad online services including Employment Counselling, Settlement Information and access to Self-Serve Resource Centre for permanent residents and convention refugees. MississaugaAchēv Newcomer Information Centre - Malton
Achēv Newcomer Information Centre – Mississauga City Centre
BramptonAchēv Newcomer Information Centre - Brampton East
Achēv Newcomer Information Centre - Brampton South
Starting schoolThe Peel District School Board has Welcome Centres, and Dufferin-Peel Catholic District School Board has Newcomer Reception and Assessment Centres in Brampton and Mississauga; to welcome your family to Peel and get your children registered for school. There is no fee for registration. Find your nearest schoolTo find the nearest locations, visit our Community Services Map. |
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Refugee services |
Mississauga
Dixie Bloor Neighbourhood Services Centre
Peel District School Board (We Welcome the World Centres)
Punjabi Community Health Services
Brampton
Brampton Multicultural Community Centre
Punjabi Community Health Services
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Settlement service organizations help newcomers adjust to a new life in Canada. They provide culturally sensitive programs and services in many languages and help you with all your needs during the process of settling into your new community. Free and confidentialSettlement services are free, offered in many languages other than English (some centres have French speaking staff) and are always confidential. Some of the organizations may offer support services such as childminding and transportation assistance. Mississauga
Brampton Multicultural Community Centre
Catholic Crosscultural Services
Chinese Association of Mississauga
Dixie Bloor Neighbourhood Services Centre
Peel Career Assessment Services
Polycultural Immigrant and Community Services
Punjabi Community Health Services
The Cross-Cultural Community Services Association (TCCSA)
Vietnamese Community Centre of Mississauga
Brampton
Brampton Multicultural Community Centre
Brampton Multicultural Community Centre
Catholic Crosscultural Services
Punjabi Community Health Services
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