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X-ORIGINAL-URL:https://www.immigrationpeel.ca/
X-WR-CALNAME:Peel Immigration: Resources for Newcomers
X-WR-CALDESC:Peel Immigration | Newcomer &amp; Employer Resources
X-WR-TIMEZONE:America/Toronto
BEGIN:VTIMEZONE
TZID:America/Toronto
X-LIC-LOCATION:America/Toronto
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T030000
RRULE:FREQ=YEARLY;BYMONTH=03;BYDAY=2SU
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TZNAME:EST
DTSTART:20261101T010000
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BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-a487e1344b14e77fd3894b4e43464bd5@immigrationpeel.ca
DTSTART;TZID=America/Toronto:20260804T093000
DTEND;TZID=America/Toronto:20260804T123000
DTSTAMP:20260726T230154Z
RRULE:FREQ=WEEKLY;UNTIL=20260820T163000Z;BYDAY=MO,TU,WE,TH
CREATED:20260726
LAST-MODIFIED:20260726
PRIORITY:5
SEQUENCE:2
TRANSP:OPAQUE
SUMMARY:Customer Service and Professional Communication Workshop
DESCRIPTION:This workshop helps adults develop the communication and customer service skills needed to succeed in today’s workplace. Participants build confidence in professional interactions and prepare for customer-facing roles through practical, workplace-focused learning.\nTopics include effective verbal and written communication, active listening, handling customer inquiries, problem-solving, conflict resolution, professionalism, and workplace etiquette. Through interactive activities and real-world scenarios, participants strengthen their ability to communicate effectively with customers, colleagues, and employers.\nWorkshop Highlights:\n\nFREE workplace-focused training\nProfessional communication and customer service skills\nStrategies for handling customer needs and resolving concerns\nIncreased confidence in workplace interactions\nEnhanced employment readiness and career opportunities\n\nThis workshop is ideal for adults seeking to improve their employability, strengthen their communication skills, and prepare for careers in customer service, administration, retail, and other professional environments.\n
URL:https://www.immigrationpeel.ca/events/customer-service-and-professional-communication-workshop/
ORGANIZER;CN=The Learning Place:MAILTO:
CATEGORIES:Skill Development (Computer Class, etc.)
LOCATION:Online
ATTACH;FMTTYPE=image/png:https://www.immigrationpeel.ca/wp-content/uploads/2026/07/Customer-Service-and-Professional-Communication-CC.png
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